Dispatcher

JOB SUMMARY: 
This position schedules drivers to make deliveries and product pick-ups, communicates with customers to record details about shipments, arrange pick-up times, and set driver routes.
 
JOB RESPONSIBILITIES:

• Develop delivery routes and maintain contact with drivers throughout the day
• Communicate with management to modify daily routes to accommodate the needs of customers
• Act as a communication liaison between the customer and the driver
• Cultivate strong relationships with drivers and customers to reduce the stress that comes with last minute schedule changes
• Monitor any sudden route changes, road conditions or road construction issues and work with drivers to establish new routes for timely deliveries
• Ensure driver knows how much product to be pulling
• Make sure driver knows what product he/she should be pulling
• Use Samsara to track drivers and dispatch effectively.

• Strong organizational skills and excellent follow-through
• Strong attention to detail and time management skills
• Timeliness and promptness with scheduling and dispatching.
• Ability to think quickly and make necessary changes to routes and schedules.
• Show initiative to continue learning and develop skills.
• Uphold Dooley’s Petroleum Inc.’s policies and procedures to meet company standards.
• Evening and a rotating weekend schedule

• 3-5 years of dispatching experience
• Prior use of Samsara e-log software preferred

• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
• Employee is regularly required to talk, hear, stand and walk