Teller, Part-time

Position Summary

Helps all Heritage Bank customers achieve financial success by assisting them with deposits and withdrawals, deposit account needs, loan payments, and other banking products/services they may need help with. Primary location is in our Willmar office, but may work in Spicer or Pennock as needed.

Primary Duties & Responsibilities

• Accurately processes all cash or check transactions, including deposits/withdrawals, transfers to/from accounts, loan payments or advances. (50%) 
• Has working knowledge of all deposit accounts to accurately and efficiently help customers with all their account needs. (10%) 
• Assists everyone who presents themselves to Heritage Bank, whether in lobby or drive-up, on the phone or via fax or e-mail, to be sure they get the help they want or need. (10%) 
• Compliance with all applicable banking regulations. (5%) 
• Opens & closes the lobby or drive-thru as scheduled. (5%) 

Secondary Duties & Responsibilities

• All Employee Owners must help Heritage be successful in any way possible never saying “That’s not my job”. As an Employee Owner “Everything is my job.”
• Participates in all required BSA training and demonstrates knowledge of BSA relative to job responsibilities. 
• Responsible for security as it applies to this position. 
• Responsible for compliance with laws and regulations applicable to this position. 
• Achieve performance and quality metrics as determined by supervisor.  
• Performs other tasks, as assigned. 

Bank Standards

• Mission: Help people succeed financially.
• Ethics: Always do the right thing. 
• Solutions: Bring innovative solutions to challenges. 
• Ownership: Take accountability and learn from our mistakes. 
• Positivity: Bring energy and enthusiasm to everything we do. 

Benefits

Depending on hours worked, part-time employees may be eligible for some benefits like paid time off, health insurance, and retirement. And that’s not all - enjoy a range of additional benefits consistent with our company policy. Join us and discover how rewarding your career can be!

Disclaimer

This job description outlines the general nature of the role and is not intended to be all-inclusive. Duties, responsibilities, and benefits may change as business needs evolve. Employment is at will, meaning either the employee or the Company may end the employment relationship at any time, consistent with applicable law. 

We are an Equal Opportunity Employer and value diversity at all levels of the organization.

Education & Experience

• High School Diploma or equivalent 
• 1-2 years Customer Service experience 
• Previous experience in banking or other comparable field, such as sales and/or cash handling preferred

Other Skills / Characteristics:

• Professional, courteous, friendly, confident, and outgoing personality 
• Good communication skills 
• Dependable and punctual 
• Confidential
• Good problem-solving skills 
• Ability to prioritize multiple tasks 
• Ability to stand for long periods of time 
• Take accountability and have pride in a clean lobby environment 
• Versatile and accurate 
• Able to make decisions quickly and prioritize properly 
• Flexible working schedule 
• Willingness to evolve processes and learn new technology