Cleaning & Customer Service Assistant

CLEANING AND CUSTOMER SERVICE ASSISTANT – Willmar Parts Department 

Purpose 

Ensure customers receive a warm welcome and assistance upon entering the dealership and to be responsible for the cleanliness and organization of the showroom and its merchandise. 

Responsibilities 

Cleaning 

Cleans merchandise, display fixtures and the showroom itself 

Maintains and stocks displays with merchandise 

Sets up displays on the showroom floor with appropriate signage as directed 

Customer Service & Other 

Performs cycle counts to verify inventory 

Assists with ideas for sales, promotions and advertisements 
Greets, welcomes and assists customers directly 

Directs and leads customers to appropriate personnel, offices or locations in the dealership 
Answers phone, redirects calls, takes detailed messages and communicates messages? 
Maintains knowledge of and sells merchandise 

Completes training required for the development of skills and knowledge 

Performs other duties as assigned by manager 

Dealership Standards 

Maintains a clean work area and performs work in a neat and orderly fashion 

Maintains a clean, professional personal appearance  

Reports to work on time 

Employs good time-management skills and can work independently 

Demonstrates good work ethic 

Communicates effectively one-on-one and in groups 

Maintains positive, professional working relationships dealership wide 

Works cooperatively with co-workers and management 

Exhibits a constant commitment to customer service, promoting the dealership to customers  

Follows all safety rules and regulations in performing work assignments? 

Maintains current knowledge of John Deere and competitive products??? 

Experience and Qualifications 

1+ years of retail experience preferred 

Able to collaborate and communicate effectively 

Able to engage others easily and in a professional, friendly manner 

Able to bend, lift and carry 

Routinely lifts items weighing up to 30 pounds and occasionally up to 75 pounds 

Experience using standard desktop applications like Microsoft Office and internet applications 

Valid driver’s license with an insurable driving record required 

Haug Implement Co. provides an estimated base pay range. The actual starting pay offer will account for our overall wage and benefit package, applicant experience, training, and skill, and internal equity among our existing employees. This is an hourly position with a potential hiring offer range of $17.00-20.00 based on factors listed above.