Business Account Executive

Posted: 11/14/2023

Being a Business Account Executive means having a rewarding career. At Spectrum, you’ll have the opportunity to build meaningful relationships with clients and your team and achieve your career and financial goals.
We’re committed to providing our business customers with superior products that stay ahead of technology advances. As a Business Account Executive, you will connect small and medium-sized businesses, within your sales territory, to Spectrum’s Internet, voice, and video services. If you are a motivated sales performer, passionate about building relationships and driven to deliver results—apply today.

The Business Account Executive is responsible for selling primary and ancillary communications solutions to small and medium sized businesses within a specified territory. Primary services include coax delivered Internet, video, voice and mobile/cell phone service. Ancillary services include custom hosting, desktop security, data back-up, data storage, toll free, additional email addresses, static IPs and more. The AE achieves sales and revenue goals through successful prospecting for new customers as well as the successful sale of bundled services to new customers. The AE is responsible for generating all sales leads through a variety of prospecting tactics and working every lead from initial contact to sale. The AE is responsible for the development and implementation of a Territory Plan (under the instruction of the Sales Manager) which is designed to expand the customer base within their assigned territory. The AE is 100% focused on generating new Internet, voice and video customers. 
Actively and consistently support all efforts to simplify and enhance the customer experience 
Place orders through order management software. Work with Account Coordinator in the event the order cannot be automated to ensure that all necessary administrative work necessary to support sales activities including sales orders, contracts, billing forms and sales reports are accurate and submitted in a timely manner. Hand off customer service and non-sales related client inquiries to the Customer Service department; focus on selling 
Have a complete understanding of Spectrum Business coax services, rates (individual and bundled) and applicable taxes 
Demonstrate selling skills and product knowledge. Practice selling skills with other Account Executives regularly. Read sales books and take sales courses to learn new sales techniques; practice and implement new sales techniques regularly 
Maintain accurate records of all sales and prospecting activities including sales calls, presentations, closed sales, and follow-up activities within assigned territory, including the use of to maintain accurate records to maximize territory potential 
Meet and exceed performance standards as defined by the department Standards of Performance (SOP) and the Spectrum Way Sales Model 
Attend and participate in sales meetings as established by management 
Skills/Abilities and Knowledge 
Ability to read, write, speak and understand English 
Knowledge of communications technologies and services, with an emphasis on telephone and Internet fundamentals 
Valid driver's license with a satisfactory driving record 
Bachelor’s degree in business, marketing or related field, or equivalent experience 
Related Work Experience 
Outside sales experience in a high transaction, short closing cycle model preferred; 3-5 years 
Business to business sales experience preferred 
Proven sales history of meeting or exceeding targets preferred 
Office environment and / or outside environment with exposure to inclement weather 
Exposure to moderate noise levels
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

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